Service Support

MWg provides after sales support for some O2 devices. Click here to find out which models are supported.

Important: Before visiting the service point, please follow these steps to avoid inconvenience and possible charges:

Perform soft reset (if problem persist, please perform hard reset)
Review product FAQ
Review troubleshooting guide

Indonesia

Service Point

Jakarta
Ruko Mal Roxy Square No.B5,
Jl.Kyai Tapa No.1, Jakarta Barat 11440
Operating hours:
Monday - Friday: 9 am - 5 pm
Saturday: 9 am - 3 pm
Closed on Sundays and Public holidays

Surabaya
Ruko RMI Blok G7, Jl. Bratang Binangun
Operating hours:
Monday - Friday: 9 am - 5 pm
Saturday: 9 am - 3 pm
Closed on Sundays and Public holidays

MWG

Service Support